Privacy Policy

We may collect information you provide directly, including your name, telephone number, email address, city, ZIP code, requested service, desired timeline, project details, screening answers, consent selections, and communications with us.

Contractor applicants may also provide business information, service categories, coverage areas, licensing and insurance information, website information, and other application details.

Our hosting and technology providers may automatically process limited technical information such as IP address, browser type, device information, timestamps, and security or diagnostic logs.

We use information to review referral requests, determine whether coverage may be available, select and contact an appropriate contractor, operate the admin and contractor portals, communicate about requests, manage contractor capacity and availability, prevent fraud or abuse, troubleshoot the service, and comply with legal obligations.

The selected contractor is an independent business and may use the information to evaluate the request, contact you, arrange an estimate, and follow up regarding the project. The contractor's own privacy practices may also apply after it receives your information.

We may disclose information to vendors that help us host, secure, maintain, analyze, or communicate through the platform, including cloud hosting, database, authentication, deployment, and email providers. These providers process information for their services to us.

We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect users or the public, investigate fraud or security issues, enforce our terms, or complete a business transfer such as a merger or sale.

We retain information for as long as reasonably necessary to operate the referral service, maintain business and dispute records, prevent abuse, and satisfy legal obligations. Retention periods may vary by record type and operational need.

We use reasonable administrative, technical, and organizational safeguards. However, no internet transmission or storage system can be guaranteed completely secure.

You may choose not to submit a referral request. You may ask us to review, correct, or delete information, subject to legal, security, and recordkeeping exceptions. You may also ask us not to use your information for further follow-up.

The service is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

We may update this policy as the platform changes. The revised policy will be posted on this page with a new updated date.

For privacy questions or requests, contact the public contact address displayed on this website.